GDPR Compliance

Last updated: June 1, 2026

Our Commitment to Data Protection

gentle-hollow is committed to protecting the privacy and security of your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Lawful Basis for Processing

We process your personal data based on the following lawful grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party

Your GDPR Rights

Under GDPR, you have the following rights:

• Right to access: You can request copies of your personal data
• Right to rectification: You can request that we correct any inaccurate or incomplete information
• Right to erasure: You can request that we delete your personal data
• Right to restrict processing: You can request that we restrict the processing of your personal data
• Right to data portability: You can request that we transfer your data to another organization or directly to you
• Right to object: You can object to our processing of your personal data
• Rights related to automated decision making: You have the right not to be subject to decisions based solely on automated processing

Data Collection and Usage

We collect and process personal data only when:

• You voluntarily provide it through our contact forms
• You communicate with us via email
• You use our website and we collect technical information

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

International Data Transfers

If we transfer your personal data outside of Australia or the European Economic Area, we ensure appropriate safeguards are in place to protect your data.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Address: 47 Brighton Boulevard, Bondi Junction NSW 2022, Australia

We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by two additional months.

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.